We understand that honest mistakes can happen, like misspelling the &tag you wanted to buy. We want to assure you that we are here to assist you in the event that you need a refund. Our policy allows for one refund request per 48 hours, up to a maximum of three times per year.

To initiate a refund, please contact our customer support team with a detailed explanation of the issue. If your refund request is approved, we will promptly initiate the refund process. Please note that refund processing times may vary depending on the payment method used.

We value your satisfaction and are committed to providing excellent service. If you have any questions or concerns about our refund policy, please email our support team at support@andme.org.

Premium &tags are Non-Fungible Tokens (NFTs) that are stored on the Ripple blockchain network.